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About Black Cat Mining
Black Cat Mining was founded in late 2006 by Eathan (that's me) and Lindsey Mertz shortly after the birth of our son Oliver (the cute kid playing in the sluice box). The story of the company's founding is a long one, but the short version is pretty simple.
Late in Lindsey's pregnancy I received notice that my main consulting client and our family's primary source of income was no more. The company simply vanished into thin air. We were about to have a baby without the means to support ourselves.
This was just one in a long line of high ups and low downs we'd experienced with Internet consulting, and we decided it was time to stop building other peoples' businesses and build one of our own.
They say to build a business around something you're passionate about, and anyone with a touch of the fever, can tell you gold prospecting creates a passion in many who get involved. So we put $1500 we didn't have on a credit card and started work building the company.
As owners, Lindsey and I are heavily involved in the business. We do it all, from programming the website, to writing product descriptions, to editing the photos, to answering the phones and packaging and shipping each order. On the rare chance we can get away, my mother Sally steps in to handle shipping for us (Thanks, Mom). Because we're so involved in the business we work hard to do things the best way we know how.
We inventory everything we sell, ship orders fast and never charge sales tax or excess handling fees. When an order comes in, we charge a fair price and ship it out within one business day, every time. We answer our phones, answer our emails and work to do the best job of customer service we can, even if that means referring customers to other shops when we can't help them.
So far running a simple, honest business built on value and service is paying off. Business is growing, word of mouth is spreading and our product line is expanding every month. Positive feedback from our customers keeps coming in, so we must be doing something right. Best of all, it's our own business we're working so hard to build.
I hope you give us a chance to earn your business.
Best regards,
Eathan, Lindsey and Oliver Mertz
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